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Public Notice of UCC Article 9 Auction: Wildair Brands INC.

PLEASE TAKE NOTICE: Reference is hereby made to that certain Secured Grid Promissory
Note dated as of September 8, 2019 (the “Note”) made by Wildair Brands Inc. (the “Borrower”)
in favor of Rushabh Patel (the “Lender”), and that certain related Security Agreement dated as of
September 8, 2019 (the “Security Agreement”) between the Borrower and the Lender. Pursuant
to the Note and Security Agreement, the Borrower granted the Lender a first lien and security
interest in its assets described in the following paragraph.

Check Into Cash® selects Telrock’s Optimus enterprise class collection & recovery software platform to help drive greater collection efficiency and effectiveness

Atlanta, GA. – August 20, 2019  Check Into Cash, a national industry leader in direct lending and short-term credit solutions with hundreds of retail locations across the country and an ever expanding online presence, has selected Telrock, a global technology provider of SaaS-based software solutions, to provide their enterprise-wide collections and recovery platform Optimus.

Robert Pinchuck Interviews Phil Duff On Nearshore Collections

1. First of all, Phil, tell me the difference between Outsourcing, BPO and Near Shoring. Which is best for debt collection? Duff replied, “Great question, Robert. Outsourcing is the practice of handing over control of public services to private enterprises. BPO or Business Process Outsourcing is defined as a subset of Outsourcing that involves contracting the operations and responsibilities for a particular business process to a third-party service provider and Near Shoring is defined as relating to the transfer of a business operation to a nearby country.

Telrock Releases SmartConnect – their Next Generation Digital Channel Messaging Software Platform

Telrock is proud to announce the release of SmartConnect, their next generation digital channel messaging software platform.  SmartConnect represents a robust set of digital channel messaging capabilities that are quick to deploy, easy to use, very economical, and can be leveraged throughout the customer lifecycle.  SmartConnect joins Telrock’s growing list of SaaS-based modern software solutions for creditors and collection professionals.

Damages That Debtors Have Been Awarded When Suing Collectors. FYI – Be Careful

By: Robert Pinchuck

There are thousands of demands made on creditors, collection agencies, debt buyers, and other attorneys every month by FDCPA litigant attorneys. The business is showing no signs of letting up and some will argue it’s about to pick up quite a bit. I spoke to a collection agency veteran who explained his prediction. He states there is more debt owed by consumers to creditors than ever before. Once defaults increase, you know what follows – a very busy debt collection industry. FDCPA and other consumer litigant attorneys will have a heyday especially since business is about to boom.

FDCPA litigation law is a growing practice and we can expect these lawyers and their clients to try and figure out more ways to get money from us good folks in the collection industry. The following is a list of debtor awards to watch out for.

-Lost Wages

This is where debtors claim to face problems at work because debt collectors call and disrupt their productivity. As a result, they seek lost wages and believe it or not, many times get it.

-Physical Distress

This seems to be in many complaints and demands. Debtors claim physical distress as a result of getting collection calls and letters and in the near future emails. Also claims of heart problems, skin rashes, and headaches. Also expect that they will go to the doctor and get diagnosed with some stress related issue which will require prescription medication. Doctors love to give scripts, so the more you complain, the more scripts you get. They always claim these issues are linked to an FDCPA violation and as a result, the debtor might recover costs for treatments plus other damages.

-Emotional distress

Debtors also claim the phone calls, messages, and letters have affected their emotional well-being. I heard from an attorney that his debtor claimed their personality changed because of all the abuse and due to this, his debtor will have problems for the rest of his life. They demanded long term care. Additionally, some claim when a collector speaks to a family member or friend, those relationships have been affected.

-Statutory Damages

On top of what debtors collect for loses with regard to lost wages and distress, debtors can also receive $1,000 from each of their collectors according to the FDCPA. These damages are awarded when the debtor proves his rights under FDCPA have been violated. Just to be clear, even if the debtor proves the violation caused harm, the debtor could get $1,000 per law suit not per violation. So again – if the creditor violates FDCPA regulations multiple times, the consumer still only collects $1,000.

-Attorney’s Fees & Costs

If the violation is proven, the court sometimes allows the recovery of fees. This is very important as this is the way some litigant attorneys get paid.

-Injunctive Remedies

In addition to awarding a debtor monetary damages, the court can also order the collector to cease all collection activities.

There are many more types of FDCPA violations debtors file claims against looking for financial gain. Does everyone reading this have third party FDCPA training as a part of your operations?

Making a small $99 investment to educate your collector with the country’s best FDCPA Course Education – including a personalized certification once the exam is passed – is a no-brainer! And the cost is even lower when multiple classes are ordered for staff.

Call 800-648-1914 and find out how easy it is to activate our on-line, self-directed training that allows you to track progress as your collectors gain the confidence needed to communicate successfully with debtors while avoiding the pitfalls of FDCPA violations.

Don’t risk being the next target of litigant attorneys and their debtor clients!