Stellar Recovery is excited to announce the release of a new mobile website that provides consumers a convenient way to resolve their debt from any mobile device. Innovation and technology are at the forefront of Stellar’s business strategy and the addition of this platform rounds out Stellar’s suite of debt resolution solutions available to consumers. Joe Tenga, Chief Information Officer said, “Stellar prides itself in providing a user experience that allows consumers to interact through whatever method they are most comfortable. With the introduction of our mobile website, consumers now have the same convenience of payment, negotiation, and contact options that are offered on our desktop website.” The mobile website enables consumers to quickly connect to Stellar’s automated Interactive Phone System or to a Live Agent through their mobile phone. Moreover, it also allows access to Account Management via their mobile phone’s browser.
By offering consumers a variety of ways to interact and communicate, Stellar hopes to increase consumer contacts and minimize compliance issues. Rachel Frady, Chief Compliance Officer said “The mobile site will easily allow customers to quickly and conveniently communicate directly with our Compliance Department regarding any questions or concerns they may have about their account”. As the collections industry moves towards a more consumer and compliance centric approach, Stellar Recovery will continue to leverage the use of technology to mitigate and reduce risks.
Stellar Recovery, Inc. is located in Jacksonville, FL. Please visit the new mobile website at www.stellarrecoveryinc.com