Debt Collectors are Using High-tech Methods to Find You — and Your Money


Behind on bills? Brace yourself. Debt collectors are adopting high-tech tactics to boost payments. Watch your smartphone for avatars that coo and voice mails that arrive without a sound. Collections agencies are evolving from the financial stone age of dunning letters and manually dialed phone calls into an era more like drone combat. New collections techniques save labor and skirt rules of engagement.