Debt Collection Agency Failed to Check Accuracy of Information

The debt collection agency, Law Debt Collection Ltd, failed to check information about a disputed debt before it referred the information to a credit reporter, says Privacy Commissioner John Edwards. Mr Edwards says, as a result of Law Debt’s actions, the man who disputed the debt, had the default listed against his credit record and he was unable to renegotiate his mortgage with his bank. The man’s complaint to the Privacy Commissioner raised issues under principle 8 of the Privacy Act.