On Thursday, July 15, 2010 RBC, Inc received a gift basket from an Ashland, Ohio soldier who has served in our military for two years in Iraq. The soldier sent a generous “phone-a-gift” basket to RBC, Inc. revenue specialists for being “nice” in helping the soldier clear up his credit report. 

The large woven gift basket included snacks, fruits, and cookies. 

The note that accompanied the gift from the soldier is attached, however, his name has been removed for privacy reasons. 

Phone-A-Gift on Ashland Road in Mansfield, Ohio delivered the package. 

Oddly this delivery comes at a time when the Financial Regulation bill going through Congress proposes very significant burdens on creditors and creditor representatives through the new Bureau of Consumer Financial Protection. Horror stories from bad players in the collection industry motivated Congress to impose a vast array of new regulation that will make it harder creditors to get paid for their products and services. 

The business community in North Central Ohio has received services from RBC since 1948, spanning four generations of family ownership.  

Current owner and president, Eric Snyder, said, “In an era when bad news about our industry is the rule, it is comforting when people see the positive impact of our services to the community.  This is not the first thanks we have received, but it is the most generous.  The cost of the basket no doubt exceeded the cost of the bill we cleared off his credit report.”