Veteran
collection industry manager will
work with agencies to strengthen
collector training and
performance as key to improve
profitability
Vancouver,
Wash. - February 23, 2010 -
The Intelitech Group, a business
consulting practice and
technology solutions provider
for the collection industry,
today announced the appointment
of Brett Sivits as Associate
Partner. Sivits is joining
The Intelitech Group to work
with collection agencies to
improve individual collector
performance by assisting in
their hiring practices, initial
collector training, and ongoing
collector training processes
Sivits
will help agencies improve
collector performance with
CollectorTalk!, a program
designed to give collectors the
confidence they need to handle
any situation. The program
allows a collector to simulate a
collection call and practice
responses ensuring a consistent,
skilled response to debtors.
“Brett’s
experience on the front lines of
agency work, managing
collectors, gives him unique
insight into what it takes to
train effective, confident
collectors,” said Bryan
Houston, Managing Partner at The
Intelitech Group. His first-hand
knowledge of the challenges
collectors face and
understanding of agency
management form a powerful
combination that will enhance an
agency’s most valuable asset
– its workforce, ” Houston
noted.
Sivits
has worked in the collection
industry for seven years, rising
through the ranks at a strong
regional collection agency from
Part Time Collector to General
Manager. He holds a Bachelor of
Science degree in Political
Science from Utah Valley
University, Provo, Utah.
About
The Intelitech Group
The
Intelitech Group provides
consulting and technology
solutions to help agencies
achieve optimal results.
Leveraging industry expertise
and market intelligence with
latest technology innovations,
The Intelitech Group brings
extensive knowledge, insights
and practical tools to help
agencies delve deep into all
facets of the organization to
measure, analyze and implement
results-oriented solutions. For
more information visit: www.intelitechgroup.com.
For
more information, contact:
Doug
Gregg
Senior Partner
The Intelitech Group
765-744-7705
dougg@intelitechgroup.com--
Tom McHale
McHale & Dunne PR
503-544-9429
tom.mchaledunne@gmail.com
www.mchaledunne.com
