For
more information,
contact:
Susan
Little
Vice
President of
Marketing
Columbia
Ultimate
360-260-5742
susan.little@columbiaultimate.com
Columbia
Ultimate’s Art of
Success 2009
Conference to
Feature Keynote by
Dennis Deaton,
Business Psychology
Expert and Author of
The
Ownership Spirit
Conference
will focus on
strategies and
technologies
designed to maximize
collections in
volatile market
environment
VANCOUVER,
Wash. – September
15, 2009 – Columbia
Ultimate, an expert
in technology and
integrated solutions
for the collection
industry, will hold
its annual Art of
Success conference
October 5-9, in
Vancouver, Wash.
featuring a keynote
address by Dennis
Deaton, an
internationally
known business
psychology writer
and author of The
Ownership Spirit. Registration
for the conference
is currently open,
and can be accessed
by visiting the Art
of Success website:
www.columbiaultimate.com.
Deaton
will deliver a
speech entitled:
“The Ownership
Spirit: The One
Grand Key that
Changes Everything
Else”. He is the
co-founder and CEO
of Quma Learning
Systems, Inc. and
chief designer of
that company’s
motivational
seminars.
Deaton is
also the author of
four books and has
done extensive
classroom training
for companies like
Boeing, Dupont,
Charles Schwab,
Medtronic, State
Farm and many
others. His most
recent book, The
Ownership Spirit,
has impacted the
lives of people by
imparting the tools
and skills needed to
replace ineffective
mental processes
that thwart growth
and progress.
Other
speakers at the
conference include:
Albert Rookard,
President and CEO of
ClientAccessWeb.com.;
Valerie Hayes,
Corporate Counsel
and Vice President
of Legal and
Government Affairs
for ACA
international; and
John Bedard, partner
with Atlanta law
firm Bedard Law
Group, P.C.
Rookard,
an avid mountain
climber, will share
business insights
gained while scaling
some of the
world’s highest
peaks. Hayes will
discuss a range of
compliance issues
facing collection
agencies, including:
leaving messages;
collecting
time-barred debt;
and providing
documentation for
debt. Bedard will
speak on the
compliance
implications of
today’s
technologies, such
as cell phone,
email, web site and
voicemail
communications.
“The
annual Art of
Success conference
has emerged as a
valuable networking
and educational
opportunity for the
collection industry,
and in this year’s
challenging economy,
it’s taking on
even more
significance,”
said R. Fred
Houston, president
and CEO, Columbia
Ultimate. “Our
clients will be
discussing and
learning practical
strategies, tools
and techniques that
can be put to work
today and drive the
success of their
business in the
future,”
Houston
explained.
Columbia
Ultimate clients
gain knowledge on
techniques to drive
organizational
excellence and to
retain a lasting
competitive
advantage through
delivering higher
levels of client
satisfaction.
Each year,
the conference
features a series of
sessions and
workshops on
leadership and
technology
innovation, as well
as discussions on
the latest industry
trends and issues.
About Columbia
Ultimate
Columbia
Ultimate is an
expert in delivering
integrated
technology solutions
and services for
enhancing business
intelligence,
maximizing
performance and
profitability for
the collection
industry. Since
1979, the company
has led ongoing
innovation in
collection
technology
delivering
results-oriented
offerings that
empower
organizations to
effectively manage
and address new and
growing challenges
in an
ever-increasing
competitive
collection
environment. Today, collection
agencies, banks,
healthcare and
retail
organizations, along
with state, county
and local
governments across
the country rely on
Columbia Ultimate
for their collection
needs. Columbia
Ultimate is
privately held with
headquarters in
Vancouver
,
Wash.
For more
information, visit www.columbiaultimate.com
